Zeituna Mustafa

Assistant Manager

Zeituna Mustafa is an Assistant Manager in Banking and Financial Services Domain of MicroSave Africa. She was a banker with over 5 years of experience gained through projects with commercial banks and telecoms.

Zeituna Mustafa is an Assistant Manager in Banking and Financial Services Domain of MicroSave Africa. She was a banker with over 5 years of experience gained through projects with commercial banks and telecoms. Her countries of experience include Kenya, Ghana, Pakistan, Tanzania, Uganda, Sierra Leone, and Zambia. Her areas of expertise include banking strategy and operational assessment, agent network training and technical assistance to financial service providers and qualitative research using human-centered design. She specializes in digital finance strategic and operational aspects for financial institutions, business planning, and technical assistance design.

Posts by Zeituna Mustafa

Winter is coming: Key lessons on digital transformation for financial institution

In this blog, we look at the “how” – the detailed steps for digital transformation.

Winter is coming: Managing the digital onslaught

This blog discusses how the incumbents can bring about a digital transformation to utilise the disruptive power of technology and innovation.

Give us Some Credit! Meet the Digital Borrowers in Kenya

In this blog, we analyse how Kenyans use digital credit and suggest ways to adapt existing products to better serve these customers.