Raunak Kapoor

Senior Manager

Raunak is a Senior Manager in MSC’s Indonesia Country Program Development Domain. He is responsible for co-creating and implementing technology-enabled financial inclusion projects for public and private sector in developing economies.

Raunak is a Senior Manager in MSC’s Indonesia Country Program Development Domain. He is responsible for co-creating and implementing technology-enabled financial inclusion projects for public and private sector in developing economies. He has more than nine years of experience in developing strategies to expand access to finance for the poor and advising financial institutions to implement innovative and cost effective technology-enabled delivery channel. Over the years, he has advised more than 50 financial services providers and implemented collaborative financial inclusion projects with a range of stakeholders including donors, multi-laterals, private sector players (microfinance institutions, commercial banks) and government. He is a certified expert in financial inclusion strategy, market research, process re-engineering, product development, project management and institutional capacity building. His domain level expertise are in the field of microfinance, digital financial inclusion and micro enterprise financing. He has worked in some of the least-developed and emerging market economies across Asia, Africa and the Pacific that includes work in Bangladesh, Cambodia, Fiji, India, Indonesia, Kenya, Nepal, Papua New Guinea, The Philippines, Solomon Islands, Tanzania, and Timor-Leste.

Posts by Raunak Kapoor

Expanding access to finance for small businesses in India: A critique of the Mor Committee’s approach part 2. Why are the banks not financing small businesses?

The second part of the blog looks at the role of the banks, development finance institutions and NBFCs to examine why they haven’t come forward to meet this gap.

Process Mapping for Mobile Banking Initiatives

This Note focuses on the intricacies involved in conducting a process mapping exercise for mobile banking initiatives.

Third-Party Agent Network Managers: The Missing Element in Indonesia’s DFS Sector

This blog is second in the series on the key findings and recommendations of the recently concluded Agent Network Accelerator (ANA) Indonesia survey

A First Look at Indonesia’s Emerging Agent Network

This blog summarises the key findings of the Agent Network Aceelerator survey

Can Self-Service Channels Be The Next Frontier Of Financial Inclusion?

As the Indian rural populace becomes technology savvy and with improving rural connectivity, the authors explain how self-service digital channels will become increasingly important.

Non-Financial Services for MSMEs

Besides access to finance there are range of capacity building services that MSMEs need for their growth and development. Non-financial services are such capacity-building inputs which are mainly targeted at enhancing the performance of a business enterprise. In this video, MSC’s Products and Delivery Channels Expert, Raunak Kapoor, shares his experience on the role and […]

Expanding access to finance for small businesses in India: A critique of the Mor Committee’s approach part 3. Assessing access to finance for small businesses?

Critically reviewing the Mor Committee report, this concluding blog looks at the ways of measuring access to finance for small businesses.

Expanding access to finance for small businesses in India: A critique of the Mor Committee’s approach part 1. Background and the supply gap

This three-part blog dissects and examines the Mor Committee report and critically reviews it with respect to enhancing access to financial services for small businesses in India.