The video depicts the journey of Equity Bank Kenya from a Society to a commercial Bank. The Equity Bank business model has attracted both local and international recognition. Equity has also become a hub of other institutions worldwide keen on learning and exchanging insights on the Equity model of extending financial services to the low […]

This paper examines the ability of MFIs to increase their efficiencies within Product Policies using Process Mapping in Bosnia and Herzegovina.

In February 2004 MicroSave hosted a Virtual Conference on Electronic Banking for the Poor. This paper summarises the discussion which brought together 500 participants and generated 400 postings.

This article attempts to summarise the process of designing incentive schemes for staff members of microfinance institutions (MFIs).

The paper examines why two MFIs in north eastern South Africa suffer such remarkably high levels of drop-out amongst their clients.

Draws lessons from the informal sector financial systems in East Africa, West Africa, South Africa and India and their implications for microfinance institutions.

The paper examines how households respond to and manage the crisis that HIV/AIDS brings and how MFIs might assist them to do so.

The paper examines why the MFIs in Tanzania suffer such remarkably high levels of drop-out amongst their clients.