Graham Wright

Group Managing Director

Graham A.N. Wright is the founder and Group Managing Director of MSC. He pioneered much of the core of market-led approach used by MSC.

Graham A.N. Wright is the founder and Group Managing Director of MSC. He pioneered much of the core of market-led approach used by MSC. He has around 30 years of experience in emerging markets underpinned by five years of experience in management consultancy, training and audit with Arthur Andersen in Europe. Graham has worked with banks, MFIs, telecoms, and regulators in Bangladesh, India, Indonesia, Nepal, Pakistan, the Philippines, Vietnam, Zimbabwe, Kenya, Uganda, South Africa, Tanzania, and Zambia. Graham oversees Digital Financial Services, Strategic Initiatives, Knowledge Management, and Global Insights within MSC. During his time as the head of MSC in Africa, he spearheaded work to transform both Equity Bank and Kenya Post Office Savings Bank and collaborated in the design and initial testing of M-PESA. He has headed several teams working on digital financial services solutions for banks, mobile network operators, and MFIs in Asia, Africa, and Latin America.

Posts by Graham Wright

Riding the M-PESA Rails: Advantages & Disadvantages

This Note examines if, how and where financial institutions are realising the potential of M-PESA to make their systems more efficient and their products more accessible.

Innovation and Adaptation on the M-PESA Rails

This note examines some of the savings and related services offered to the low-income market segment using M-PESA ‘rails’, and highlights the challenges they face.

Managing Agent Networks to Optimise E- and M-Banking Systems Part-2

BN 73 analysed the agents of e-banking and m-banking systems in the context of Product, Price and Processes. This note extends the analysis into an additional 5Ps of marketing.

Managing Agent Networks to Optimise E- and M-Banking Systems Part-1

Effectively managing agents is key to the success of e-banking and indeed m-banking systems. This note examines some of the international experience using the “8Ps of marketing”.

What Does Competition Mean For Indian MFIs?

The focus note draws lessons from Bangladesh, Bolivia and Uganda for the future of microfinance in India

Are Loan Utilisation Checks Really Necessary?

This note focuses on diverse financial services driven by the diverse needs of people

Are There Lessons For India From Bangladesh?

This focus note provides lessons for the joint liability group based Indian microfinance sector in the realm of product offering from three different MFIs of Bangladesh—ASA, BRAC and Grameen Bank.

The Market Led Revolution of Equity Bank 

In 1993, the Central Bank of Kenya confirmed that, as Equity Building Society, it was technically insolvent and inadequate management. This note outlines the success factors underlying the remarkable change.