Graham Wright

Group Managing Director

Graham A.N. Wright is the founder and Group Managing Director of MSC. He pioneered much of the core of market-led approach used by MSC.

Graham A.N. Wright is the founder and Group Managing Director of MSC. He pioneered much of the core of market-led approach used by MSC. He has around 30 years of experience in emerging markets underpinned by five years of experience in management consultancy, training and audit with Arthur Andersen in Europe. Graham has worked with banks, MFIs, telecoms, and regulators in Bangladesh, India, Indonesia, Nepal, Pakistan, the Philippines, Vietnam, Zimbabwe, Kenya, Uganda, South Africa, Tanzania, and Zambia. Graham oversees Digital Financial Services, Strategic Initiatives, Knowledge Management, and Global Insights within MSC. During his time as the head of MSC in Africa, he spearheaded work to transform both Equity Bank and Kenya Post Office Savings Bank and collaborated in the design and initial testing of M-PESA. He has headed several teams working on digital financial services solutions for banks, mobile network operators, and MFIs in Asia, Africa, and Latin America.

Posts by Graham Wright

Key note speech by Graham A.N. Wright at the European Microfinance Week 2018

The video is the Keynote Speech delivered by Graham A.N. Wright, Director, MicroSave at European Microfinance Week in Luxembourg held on November 15th, 2018.

The digital transformation: Four opportunities and three threats for traditional financial institutions

The blog describes how technology presents the financial services sector with four huge opportunities and also three significant threats.

So many steps forward … And now one big step back

After the progress made on setting a regulatory and policy framework to enable financial inclusion, this blog raises concern over the decision that puts a cap of 1% for agent transaction.

Structuring and Managing Agent Network – I

This Note, and the next in the series, review and critique the agent networks of diverse organisations in different contexts and geographies.

Financial Education – Time for a Rethink?

This Note makes the case that it’s time to re-think the process of financial education to merge it with product marketing, thus making it more relevant for customers and FIs.

Pricing Mobile Banking Services

This Note examines perceptions of transaction v. ledger fees and poor people’s willingness to pay for agent-based financial services delivered in their villages.

Can Bank-led Models Really Deliver on the Promise of Mobile Money?

There is some debate about the potential profitability of mobile money solutions that are widely promoted as answer to FI. However, there are potentially important exceptions highlighted in this Note.

Do the M-PESA Rails Contribute to Financial Inclusion?

The Note examines progress towards financial inclusion in Kenya, and concludes that while M-PESA’s rails offer the potential, Kenya may yet have to wait to realise affordable, effective financial inclusion.