Denny George

Posts by Denny George

Training E/M-Banking Agents: What is Missing?

This Note briefly discusses the reasons for negative feedback received often on agent training, the profiles of the agents, and new areas to be considered in agent training programmes.

Managing Micro and Small Enterprises Lending

The note discusses the prevalence of group lending methodology which has been in existence for quite some time now.

Closing the Gender Gap: Opportunities for the Women’s Mobile Financial Services Market in Bangladesh

This report aims to catalyse the financial inclusion of financially underserved Bangladeshi women through improved MFS adoption.

Agent Network Accelerator Research – India Country Report

MicroSave and the Helix Institute of Digital Finance present valuable insights on the agent network model in India and provide recommendations for developing sustainable agent networks in the country.

Re-Imagining the Last Mile – Agent Networks

This Policy Note explores some ideas and thoughts which can help the policy makers and regulators to achieve their vision of complete financial inclusion.

Making Digital Financial Services Relevant – Part 2

In this blog, the author explores mobile money mechanisms used by customers for managing money and the key drivers for adoption of these mechanisms.

NBFC-MFIs as business correspondents – What will it take?

Following from the previous blog, the third part explores the avenues available for banks and MFIs to operate as agent network managers in a way that is mutually beneficial.

MFIs and Digital Financial Services: What Route Should MFIs Take?

There is probably a value proposition for both MFIs and Digital Financial Service Providers to partner with each other to facilitate the delivery of financial products and services. There are several ways in which these partnerships can work. In this video, MSC’s DFS expert, Denny George, examines some of these partnership modes from MFIs’ perspective.