David Cracknell

Global Technical Director

David Cracknell is MSC’s Global Technical Director. He has over two decades of experience in financial inclusion, banking, and enterprise development. His technical work focuses on developing and designing solutions for deposit mobilization and digital finance, leading the advisory team to Equity Bank in Kenya, and contributing to Safaricom’s M-PESA pilot test between 2005 and 2006. David’s work has included policy and regulation advisory services, strategic and institutional reviews, market research, pilot testing, delivery channel diagnostics, service delivery, and writing on microfinance and banking. He has experience in Cameroon, Democratic Republic of the Congo, Ethiopia, Ghana, Kenya, Malawi, Nigeria, South Africa, Tanzania, Uganda, Zambia, Bangladesh, India, Indonesia, Nepal, Nigeria, Rwanda, Sri Lanka, and the Philippines. David has worked as Program Director for the Austria/CGAP/DFID/Ford Foundation/Norad UNDP-funded USD-6-million MSC project in East and Southern Africa. The project played a key role in encouraging a more market-led approach to delivering financial services. David has authored numerous technical papers and articles that have contributed to multiple MSC tools and training courses. Before joining MSC, David worked for The Department for International Development (DFID) in Bangladesh that informs and implements enterprise development initiatives with the large development institutions in Bangladesh. David is fluent in English and has basic knowledge of Sinhalese and French. David has a Post Graduate Diploma in Bank Financial Management from the University of Sri Jayawadenapura, Sri Lanka, membership from the Institute of Chartered Accountants in England and Wales, and a Degree in Economics from the University of Leicester, the UK

Posts by David Cracknell

Do the M-PESA Rails Contribute to Financial Inclusion?

The Note examines progress towards financial inclusion in Kenya, and concludes that while M-PESA’s rails offer the potential, Kenya may yet have to wait to realise affordable, effective financial inclusion.

Riding the M-PESA Rails: Advantages & Disadvantages

This Note examines if, how and where financial institutions are realising the potential of M-PESA to make their systems more efficient and their products more accessible.

Innovation and Adaptation on the M-PESA Rails

This note examines some of the savings and related services offered to the low-income market segment using M-PESA ‘rails’, and highlights the challenges they face.

Practical Advice to Reach a Tipping Point in M-Banking Solutions

M-banking is maturing into a global industry, such that to determine the steps that providers have taken to reach. This note seeks to provide pointers and ideas for achieving scale.

M-Banking Agent Selection

Selecting the right agents is critical to the success of a mobile banking initiative. This Briefing Note reviews agent selection, management and retention.

M-Banking Liquidity Management

This Briefing Note examines how to design successful liquidity management systems and the issues that arise.

The Market Led Revolution of Equity Bank 

In 1993, the Central Bank of Kenya confirmed that, as Equity Building Society, it was technically insolvent and inadequate management. This note outlines the success factors underlying the remarkable change.

Lessons from MicroSave’s Action Research Programme (2006)

This note documents the progress made under the Action Research programme of MicroSave during 2006.