In 2012 Ignacio Mas worked with MSC to look at the state of digital financial services in India, the type of products that poor people want, and the role of microfinance institutions/SHGs in digital financial services systems. Ignacio also ran a training for all MSC staff, and we then asked him to record some of his thoughts on digital financial services systems and not just in India but also worldwide. In this video he answers the following questions:
Since the vast majority of scaled digital financial systems are mobile network operator-led, should we give up on bank-led models?
What are the benefits of digital financial systems for banks?
What are the lessons from Latin America?